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In Times of Bereavement

If Death Occurs At Home

1. Telephone the doctor who will visit to confirm that death has taken place.

2. Contact a funeral director.

3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery).

4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.

5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

1. Contact a funeral director to inform him his services are required.

2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

Other Help

Bereavement for loved ones can be a painful and isolating time. If you would like any help to access bereavement services locally please make an appointment with the GP. Alternatively, you can contact bereavement services directly. Please see below for links

St Helens Bereavement Social Group:


http://www.sthelensgateway.info/organisations/bereavement-social-group

St Helens Council - Mental Health and Wellbeing Support 

https://www.sthelens.gov.uk/public-health-and-wellbeing/staying-well/mental-health-and-wellbeing/

Much Loved Charity:


http://www.muchloved.com/gateway/grief-support-organisations.htm

NHS Choices information:


http://www.nhs.uk/Livewell/emotionalhealth/Pages/Dealingwithloss.aspx

If you or someone else you know has been affected by suicide and would like support, the following services are available: 

AMPARO - support after suicide 

Tel: 0330 088 9255 

Email: referrals@listening-ear.co.uk
Website: www.listening-ear.co.uk/amparo
Twitter: @AMPARO_LEM 

SOBS - Survivors of Bereavement by Suicide 

Tel: 0300 111 5065
Email: sobs.support@hotmail.com
Website: https://uksobs.org/
Twitter: @SOBSCharity 



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